A named account lead
One person who knows your business, your sites and your plans.
Since 2004, Business ICT Australia has been the long-term technology partner behind Australian businesses, from growing mid-market enterprises to ASX-listed organisations.
We make ICT easy, and we stay for the long run.
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In business, since 2004
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Average client partnership
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End users supported
From large mid-market enterprises to ASX-listed organisations, we run the connectivity, communications and security that keep them operating.
One person who knows your business, your sites and your plans.
Planned check-ins on performance, cost and what’s coming next.
Carrier-diverse paths with 5G backup, so one outage never takes you offline.
MyAccount gives your IT and finance teams daily usage and cost-centre reporting.
From a mobile voice and data fleet, with a flexible technology fund built around their procurement process, to IP telephony and a managed private network. Today, a 25+ site Cisco Meraki SD-WAN with three layers of resilience: dedicated fibre, nbn and 5G.
Mobile voice and data, with global roaming for their Germany-based head office. SIP with an on-premise PBX across 20+ clinics evolved into Microsoft Teams Calling, alongside full-stack managed IT and Logitech video conferencing in main offices across every Australian state.
Mobile voice and data grew into a fully integrated and supported 3CX unified communications platform, connected to their CRM, now using AI. Fibre services link every site, with automatic failover to 5G backup.
Australian telecommunications has moved fast since 2004. From copper and 3G to fibre, 5G and cloud. Here's how that industry shifted, alongside how Business ICT grew to meet it.
2004
A business telecommunications dealership, founded in Melbourne.
2010 to 2013
A management buyout, then new offices in Melbourne’s north, Sydney and Geelong, with agents in key markets, bringing local knowledge and service to more clients.
2014
A new brand and a broader offer of cloud services, dedicated fibre, security and mobile device management, giving clients more from one technology partner.
2021
Investment in our own mobile Carrier Service Provider model, launched alongside the MyAccount portal, giving clients better service and clear visibility of services, daily usage and cost-centre control.
2022
A dedicated managed IT practice, with SD-WAN front and centre as the industry evolves, giving clients cost-effective, proactive support and security across every site.
2025 to 2026
CRM integration and AI agents now complement our unified communications platforms, improving efficiency and continuity in every conversation.
Our leadership team has an average of more than 17 years with the business, and that same steadiness carries through our approach, our team and every client partnership.
Founder & CEO
22+ years with us
Head of Finance & Administration
18+ years with us
Director of Technology & Operations
13+ years with us
Project Delivery Manager
15+ years with us
Enterprise Account Director
17+ years with us
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The right network, carrier and communications for every site.
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Layered security and a rapid-response support team.
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Daily visibility of usage and cost in MyAccount.
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New sites, services and AI tools added as you scale, with no re-platforming.