Hosted Phone Systems

ONLY PAY FOR WHAT YOU USE

Our hosted phone systems are a business grade voice solution, without the large upfront cost of a traditional system. Instead, you'll only pay for what you use each month.

 

Market Leaders in Unified Communications

We are partnered with market leaders Mitel and Yealink.

     
 

Mitel

Mitel Networks is the fastest growing global cloud communications provider in the world, powering more than 2 billion connections.

     

 

     
 

Yealink

Yealink is the world’s second-largest SIP phone provider whose core mission is to make collaboration easy.

     


Key Benefits

Hosted phone systems offer greater functionality and flexibility than a traditional system.

     
  A Fully Managed Service
Including all licensing, maintenance, multi-site deployment and adds/moves/changes managed by our support team.
     
  Cost Control
An operational expense model provides your business with an affordable and predictable monthly expense.
     
  Truly Unlimited
We offer truly unlimited access across local and national calls, calls to 13/1300 numbers and calls to mobile.
     
  No Hidden Fees
Popular features such as hunt groups and voicemail-to-email are included out-of-the-box at no additional charge.
     
  Service Assurance
Auto failover to a mobile or landline ensures your employees remain connected in the office, at home or on the road.
     
  Business Continuity
Your telephony service follows you wherever your business is located making it an excellent option for multi-site businesses.
     


Extra Support

Offered as part of our commitment to first class service.

     
  Hosting and Support
Your phone system is hosted in our Australian Data Centres and includes all licensing, maintenance and on-shore support.
     
  Fee Assistance
To make it easy to switch from your old provider we can help cover any termination fees you may have with an upfront cheque.
     
  Custom Preconfiguration
Your hosted phone system will be custom preconfigured to your specific requirements so that it will be ready to use straight out-of-the-box.
     
  Professional Installation
We provide professional installation. A plug-and-play option also exists for self-install.
     
  Finance
We have a range of finance options available to help you manage your cashflow.
     
  Priority Service Agreement
Our priority service agreement ensures if any of your handsets experience faults, a replacement will be dispatched within 48 hours.
     

 

Key Features Out of the Box

Our NBN-ready handsets come inclusive of maintenance, support and the following features:

Popular Features
  • Voicemail-to-email
  • Hunt groups
  • Interactive voice response (IVR)
  • 3-way conference call
  • Divert to multiple numbers
  • Call logs
  • Plug-and-play handsets
  • Free calls between sites

 

Reduce Lost Calls

  • Never 'busy' phone line
  • Simultaneous / sequential ring
  • Time of day routing
  • Call queue
  • Mobile twinning
  Increase Productivity
  • Call park
  • Call transfer
  • Call waiting
  • Staff extensions
  • Do not disturb
  • Call forwarding
  • Contact directory
  • Programmable keys
  • User monitoring
  • Remote call pickup

 

Wow Your Customers

  • CLI overstamping
  • Show caller ID
  • Music/Ads on hold

 

Perfect for Multiple Sites

A hosted solution is perfect for multi-site businesses, providing hassle-free portability, free calls between sites and easy scalability as your business grows.

Every day our platform supports more than 30,000 users.

 

Superior Call Quality

Depsite what you may have heard, voice-over-IP offers superior call quality to traditional telephony. We use the highest voice quality codec, G711 and provide you with a router that prioritises voice traffic; ensuring high definition voice clarity.

 

Learn more

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